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Network error 1312: A specified logon session does not exist
When connecting to a network drive you receive the following error:
System Error. Code: 1312. A specified logon session does not exist. It may already have been terminated.
To fix this error, you can try the following:
Include the domain in the username
Prefix the username with the domain name or use a dot. For example: domain\username, .\username.
Disable the "Do not allow storage of passwords and credentials" group policy
Open Local Group Policy Editor (gpedit.msc).
Go to Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options.
Set the "Network access: Do not allow storage of passwords and credentials for network authentication" policy to Disabled.