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Network error 1312: A specified logon session does not exist

When connecting to a network drive you receive the following error:

System Error. Code: 1312. A specified logon session does not exist. It may already have been terminated.

To fix this error, you can try the following:

Include the domain in the username

Prefix the username with the domain name or use a dot. For example: domain\username, .\username.

Disable the "Do not allow storage of passwords and credentials" group policy

Open Local Group Policy Editor (gpedit.msc).

Go to Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options.

Set the "Network access: Do not allow storage of passwords and credentials for network authentication" policy to Disabled.